Kelly Borg

Director of Client Experience

Kelly Borg leads the client experience team at Forever Labs, ensuring that every person who banks their stem cells receives personalized attention and support throughout their journey. Her dedication to client satisfaction has made her an invaluable part of the Forever Labs family.

With a background in healthcare administration and patient advocacy, Kelly brings both professional expertise and genuine compassion to her role. She understands that banking stem cells is a significant decision, and she works to make the process as smooth and informative as possible.

Kelly banked her own stem cells in 2018, giving her firsthand insight into what clients experience. This personal connection helps her anticipate questions, address concerns, and provide the kind of support that comes from truly understanding the process.

Beyond managing day-to-day client interactions, Kelly has helped develop Forever Labs' educational resources and communication strategies, ensuring clients have access to accurate, up-to-date information about stem cell science and preservation.